If you should change your mind, and wish to return any regular production pedals bought direct from FORMULA B, we will be happy to refund or exchange a product providing it’s in fully re-saleable condition. Returns should be made within 14 days of the date of receipt and we will refund your money for the item, this does not include postal charges.
If the product returned is not in fully re-saleable condition or the packaging is damaged, we do reserve the right to refuse a refund on the item, or deduct up to 30% of the original selling price from the refund amount. This does not affect your statutory rights.
For faulty or items that arrive damaged we will either replace, refund or allow you credit for the full amount including all shipping charges when returning the item to us.
Due to the unique nature of bespoke/custom pedal orders, returns are not accepted.
Returns are not accepted for items that are B Stock.
Returns are not accepted for items that are sold as Used.
Contact firstname.lastname@example.org for return shipping address.